General Questions
Why shop at HomeWetBar.com
We at HomeWetBar.com want you to enjoy shopping our site and using our products. We value you as a customer, you are not just another number to us. Because of this commitment to outstanding customer service, we are happy to answer all emailed questions with the up most urgency, offer 45 day hassle-free returns, and ship most items out promptly the next day after you order them (see the item's page for specific ship time details).
We have been mentioned in various magazines and publications for constantly changing assortment of unique and hard-to-find gifts, and we also score consistently high in customer service -- shown by our 4.5 out of 5 stars rating with 3rd party ratings such as Shopping.com, Pricegrabber, and as a Amazon.com Pro Merchant. We invite you to try us and our products out, you won't be disappointed, and remember everything you buy from us is backed by our 100% satisfaction guarantee.
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How to find items
Search Just enter want you are looking for in the search box on the top left and click "Search" and a full list of matching products will be displayed.
Shop by Gift Ideas On the left side of our page you will see the "Great Gift Ideas" category, just click on it to see a full list of gift ideas conveniently organized by recipient.
Shop by Theme On the left side of our page you will also see the "Shop by Theme" category, just click on it and you will see many of our most popular gifts conveniently organized by occasion such as Pool Party, Girls Night Out, and more.
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What happens once an order is placed
Once your order is placed your credit card will be charged and it immediately will go into our order system. It will then go into a "Processing" status signifying it has been sent to our warehouse, where it will be packaged, and shipped usually with 24 hours (see the item's page specific for ship time details). You will then receive an email confirming the shipment with tracking information after it ships. If you ordered a backordered item (our shopping cart will notify you if the item is backordered before you place your order) we will ship it out ASAP as soon as it comes back in stock.
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Can we engrave items
Due to the large number of items we carry from may different manufacturers we are not able to engrave all items. However, many of our items can be easily engraved by your local trophy shop / engraver after purchase. Please see the specific item's page to see if we offer engraving on it. If we do, a box to enter the engraving will be just above the add to cart button and it will be noted that we provide engraving for the item in the description.
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Do we have a catalog
We're glad you enjoyed our site and products. We currently do not have a catalog, however all of our items are available on this secure web site 24 hours a day, 7 days a week. For more information on our site security visit our privacy and security page.
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